Great Clips Town and Country, MO (Review)

Great Clips in Town and Country, MO, is a popular hair salon that offers affordable haircuts for men, women, and kids. Located at 1172 Town and Country Crossing Dr in Chesterfield, this salon boasts a convenient location and flexible hours, making it a go-to choice for many locals.

With a range of hair care services, including haircuts, beard trims, bang trims, and shampooing, there’s something for everyone at Great Clips.

Convenient Location and Hours

Nestled in the bustling Town and Country Crossing shopping center, Great Clips is easily accessible to customers. Its extended hours on weekdays, as well as weekend availability, cater to busy schedules and last-minute appointments.

The salon’s hours are as follows:

  • Monday: 11 a.m. – 7 p.m.
  • Tuesday: 10 a.m. – 6 p.m.
  • Wednesday: 10 a.m. – 6 p.m.
  • Thursday: 10 a.m. – 6 p.m.
  • Friday: 10 a.m. – 6 p.m.
  • Saturday: 8 a.m. – 5 p.m.
  • Sunday: 10 a.m. – 4 p.m.

Online Check-In and ClipNotes

One of the standout features of Great Clips is the online check-in system, which allows customers to reserve a timeslot and skip the wait. The ClipNotes feature also ensures you’ll get a great cut every time by keeping a record of your previous haircut details, allowing the stylist to refer to those notes and provide consistent results.

Friendly and Professional Staff

Many customers have praised this location’s friendly and professional staff, with some reviewers specifically mentioning stylists Brittany and Gail for their exceptional service. The team at Great Clips is known for being attentive, efficient, and skilled at understanding customer needs.

In addition, clients have reported that stylists listen carefully to their requests, making them feel valued and respected.

Accommodating Families

Great Clips is an excellent choice for families, as the salon offers a welcoming environment for children and adults alike. The stylists are experienced in working with young children and are known for their patience and gentle approach.

As a result, parents can feel confident that their kids will receive a great haircut in a stress-free setting.

Positive Reviews and Testimonials

With a 4.2-star rating on Google from 113 reviews, and a 7.6 out of 10 rating on Foursquare, it’s clear that many customers have had positive experiences at Great Clips in Town and Country. The reviews highlight praise for the salon’s efficiency, customer-centric approach, and friendly staff.

Here are a few customer experiences that showcase the salon’s commitment to quality service:

  • One reviewer praised stylist Brittany for her attentive approach and excellent haircut results, noting that they’ve been a loyal customer for several years.
  • Another customer highlighted the salon’s efficient service and the ease of using the Great Clips app to reserve a timeslot.
  • A reviewer commended the staff for their friendliness and ability to provide great haircuts even during busy times, such as holidays.
  • One client had a fantastic experience with stylist Gail, who expertly handled their perm treatment and provided excellent customer service.

Room for Improvement

It’s worth noting that the salon has a 2.5-star rating on Yelp, with some reviewers expressing dissatisfaction with wait times and customer service. However, other reviewers have mentioned that the salon’s management, particularly General Manager Gail, has been responsive and professional in addressing concerns and ensuring customer satisfaction.

Some examples of the management’s proactive approach include:

  • A customer who is unsatisfied with their haircut reached out to the store and spoke with Gail, who empathized with their concerns and took immediate action to remedy the situation. The client appreciated Gail’s accountability and professionalism, ultimately convincing them to give the location another chance.
  • Another customer, who experienced a long wait time despite the salon appearing to have available stylists, voiced their concerns. The management took this feedback seriously and worked to improve the salon’s scheduling practices to ensure better customer satisfaction.

Consistency Across Visits

While some customers have mentioned occasional inconsistencies in service or wait times, most reviews highlight the salon’s commitment to providing a pleasant experience. The ClipNotes system, which records details of previous haircuts, contributes to this consistency by helping stylists deliver the desired results during each visit.

This feature is especially useful for customers who visit different Great Clips locations or see various stylists, ensuring they receive the same quality service every time.

Affordability and Accessibility

Great Clips is known for offering affordable haircuts without compromising on quality. This price point makes the salon attractive for individuals and families looking for budget-friendly hair care options.

In addition to its affordability, Great Clips in Town and Country is also highly accessible, with a convenient location and flexible hours that cater to customers with busy lives.

In Summary

Great Clips in Town and Country, MO, is a reliable and affordable choice for haircuts and basic hair care services. With its convenient location, extended hours, online check-in system, and skilled staff, this salon has become a local favorite for many.

While there may be some room for improvement in terms of wait times and customer service, the overall experience at Great Clips is positive and worth a visit.

Visit their website at https://salons.greatclips.com/us/mo/chesterfield/1172-town-and-country-crossing-dr or call 636-527-3662 to schedule your appointment today. Give Great Clips in Town and Country, MO, a try, and discover why so many customers have made it their go-to destination for haircuts and styling.

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Nathan Gotch

Nathan, a resident of Town and Country, Missouri since 2013, is an expert on the city's local offerings. From restaurants to parks, he's explored it all. His extensive experience and authentic insights make him a trusted authority on all things related to Town and Country.

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